#58349: "Trying to reset my password results in "unknown email address" for my Premier account"
Пра што гэтая справаздача?
Што адбылося? Калі ласка, абярыце з ніжэй прапісаныя
Што адбылося? Калі ласка, абярыце з ніжэй прапісаныя
Калі ласка, праверце, ці існуе ўжо справаздача на тую ж тэму
Калі гэта так, ПРАГАЛАСУЙЦЕ за гэтую справаздачу. Справаздачы з найбольшай колькасцю галасоў будуць разглядацца У ПЕРШУЮ ЧАРГУ!
| # | Status | Votes | Game | Type | Title | Last update |
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Дэталёвае апісанне
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• Калі ласка, скапіруйце тэкст памылкі, якую вы бачыце на экране (калі яна ёсць).
Unknown email address when trying to recover the password for my account.
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• Калі ласка, растлумачце, што вы хацелі зрабіць, што вы зрабілі і што здарылася
I have 2 paid accounts that me and my partner use. One of the accounts is working fine, but for the other we recently tried to login after a few months, and it complained about the password. No worries, we just click on the link to recover the password, and enter our email address. It comes back with "Unknown email address" in a large red banner. This is very unusual in that I have my confirmation emails for that user that shows we paid the annual fee last year (and won't expire for many more months). I tried going to the help and typing this up but it's been a few days and noone responds, and it's not like I can login and see what's wrong, cause I can't even get started!
(This message is being posted from my other paid account, since I can't login with the first one).
Where do you even go for help with this? Not getting any replies, and everything feels like a black hole. • Якім браўзэрам вы карыстаецеся?
Google Chrome v97
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• Калі ласка, скапіруйце тэкст на англійскай замест перакладу на ваш мову. If you have a screenshot of this bug (good practice), you can use a picture hosting service of your choice (snipboard.io for example) to upload it and copy/paste the link here. Дзе можна знайсьці гэты тэкст у сістэме перакладу? Калі так, ці быў ён перакладзены больш за 24 гадзін таму?
Unknown email address when trying to recover the password for my account.
• Якім браўзэрам вы карыстаецеся?
Google Chrome v97
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• Калі ласка, дакладна і коратка апішыце сваю прапанову, каб зрабіць яе найбольш даступнай для разумення.
Unknown email address when trying to recover the password for my account.
• Якім браўзэрам вы карыстаецеся?
Google Chrome v97
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• Што было намалявана на экране, калі вас заблакавала? (Пусты экран? Частка гульнявога стала? Паведамленне пра памылку?)
Unknown email address when trying to recover the password for my account.
• Якім браўзэрам вы карыстаецеся?
Google Chrome v97
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• Якая частка правілаў не выкананая ў версіі BGA
Unknown email address when trying to recover the password for my account.
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• Ці відаць парушэнне правілаў у паўторы гульні? Калі так, то на якім хаду?
I have 2 paid accounts that me and my partner use. One of the accounts is working fine, but for the other we recently tried to login after a few months, and it complained about the password. No worries, we just click on the link to recover the password, and enter our email address. It comes back with "Unknown email address" in a large red banner. This is very unusual in that I have my confirmation emails for that user that shows we paid the annual fee last year (and won't expire for many more months). I tried going to the help and typing this up but it's been a few days and noone responds, and it's not like I can login and see what's wrong, cause I can't even get started!
(This message is being posted from my other paid account, since I can't login with the first one).
Where do you even go for help with this? Not getting any replies, and everything feels like a black hole. • Якім браўзэрам вы карыстаецеся?
Google Chrome v97
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• Якое гульнявое дзеянне вы хацелі зрабіць?
Unknown email address when trying to recover the password for my account.
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• Што вы спрабавалі зрабіць, каб выканаць гэтае гульнявое дзеянне?
I have 2 paid accounts that me and my partner use. One of the accounts is working fine, but for the other we recently tried to login after a few months, and it complained about the password. No worries, we just click on the link to recover the password, and enter our email address. It comes back with "Unknown email address" in a large red banner. This is very unusual in that I have my confirmation emails for that user that shows we paid the annual fee last year (and won't expire for many more months). I tried going to the help and typing this up but it's been a few days and noone responds, and it's not like I can login and see what's wrong, cause I can't even get started!
(This message is being posted from my other paid account, since I can't login with the first one).
Where do you even go for help with this? Not getting any replies, and everything feels like a black hole. -
• Што адбылося, калі вы паспрабавалі зрабіць гэта (паведамленне пра памылку, паведамленне ў радку стану гульні ...)?
• Якім браўзэрам вы карыстаецеся?
Google Chrome v97
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• На якім кроку гульні адбылася праблема (якая была інструкцыя ў той момант у гульні)?
Unknown email address when trying to recover the password for my account.
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• Што адбылося, калі вы паспрабавалі здзейсніць гульнявое дзеянне (паведамленне пра памылку, паведамленне ў радку стану гульні ...)?
I have 2 paid accounts that me and my partner use. One of the accounts is working fine, but for the other we recently tried to login after a few months, and it complained about the password. No worries, we just click on the link to recover the password, and enter our email address. It comes back with "Unknown email address" in a large red banner. This is very unusual in that I have my confirmation emails for that user that shows we paid the annual fee last year (and won't expire for many more months). I tried going to the help and typing this up but it's been a few days and noone responds, and it's not like I can login and see what's wrong, cause I can't even get started!
(This message is being posted from my other paid account, since I can't login with the first one).
Where do you even go for help with this? Not getting any replies, and everything feels like a black hole. • Якім браўзэрам вы карыстаецеся?
Google Chrome v97
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• Калі ласка, апішыце памылку адлюстравання. If you have a screenshot of this bug (good practice), you can use a picture hosting service of your choice (snipboard.io for example) to upload it and copy/paste the link here.
Unknown email address when trying to recover the password for my account.
• Якім браўзэрам вы карыстаецеся?
Google Chrome v97
-
• Калі ласка, скапіруйце тэкст на англійскай замест перакладу на ваш мову. If you have a screenshot of this bug (good practice), you can use a picture hosting service of your choice (snipboard.io for example) to upload it and copy/paste the link here. Дзе можна знайсьці гэты тэкст у сістэме перакладу? Калі так, ці быў ён перакладзены больш за 24 гадзін таму?
Unknown email address when trying to recover the password for my account.
• Якім браўзэрам вы карыстаецеся?
Google Chrome v97
-
• Калі ласка, дакладна і коратка апішыце сваю прапанову, каб зрабіць яе найбольш даступнай для разумення.
Unknown email address when trying to recover the password for my account.
• Якім браўзэрам вы карыстаецеся?
Google Chrome v97
Гісторыя справаздачы
Finally the 3rd email many days later magically went into the inbox.
Your bug has probably been fixed already, or was linked to a temporary failure of BGA service.
In any case, when filling a bug report, make sure to have an explicit title linked to the incident (ex: with error message), so other players can recognize it and vote for it.
Дадайце да гэтага дакладу
- Іншая Табліца ID / ID ходу
- Ці F5 вырашыла Вашу праблему?
- Ці з'яўлялася праблема некалькі разоў? Кожны раз? Выпадкова?
- If you have a screenshot of this bug (good practice), you can use a picture hosting service of your choice (snipboard.io for example) to upload it and copy/paste the link here.
